ERR_INTERNET_DISCONNECTED is an annoying browser error that prevents users from connecting to any website. Below are the steps needed to fix Internet Disconnected Error in Chrome browser on an Windows computer.
Err Internet Disconnected Error in Chrome
Internet Disconnected Error in Chrome browser appears with error code Err_Internet_Disconnected and an error message saying “Google Chrome can’t display the webpage because your computer isn’t connected to the internet”.
According to user experience it may be due to various causes, from connectivity issues with networks to incompatible or obsolete network drivers.
Let’s start by taking the time to look at the techniques that have been proven to resolve Err Internet Connected Error on Chrome.
1. Clear Browser Cache
Sometimes error pages may become stuck in the cache of the browser and result in the web browser returning the same error message every time you attempt to connect to the internet.
Click on the three dots in the Google menu button > Tools > Clearing Browsing Data.
In the following screen ensure you select All Time as the “Time Range” and then clear browsing history, Cookiesand cached images by clicking the Clear Data button.
After clearing cache as well as browsing histories, visit the same page again and check if you’re experiencing Err Internet disconnected Error in the Chrome browser.
2. Restart Computer as well as Power Restart. Flush Modem
The next step is to reboot your computer and load the website you attempted to access.
If you’re still getting Err Internet disconnected Error in Chrome then you should power up the modem and check how this fixes the issue.
Turn off the Modem/Router, then remove the power cord from the wall outlet, so as to disconnect the modem completely from the power source.
For 60 seconds, then connect the router/modem directly to the mains power supply, and Start it up again.
3. Run Network Troubleshooter
You can test the built-in Network Troubleshooter on your Windows PC to identify and repair Network Connectivity problems.
Hit the Start button and then the Settings icon. On the screen for Settings, select the Network & Internet tab.
Next screen scroll to the bottom and select the Network Troubleshooter option.
Follow the instructions displayed on the screen as Network Troubleshooter attempts to help you identify and resolve Network Connectivity issues on your PC.
4. Troubleshoot Network Problems
Then, you can utilize your Command Prompt Window to troubleshoot issues with connectivity to the network on your PC.
The Start button is right-clicked. Click Command Prompt (Admin)
In the Command Prompt window, type the commands below and press the Enter key after each command.
- netsh resets the winsock
- netsh int ip reset
- ipconfig /renew
- ipconfig /flushdns
- ipconfig /registerdns
When you’re done when you are done, you can close your Command Prompt window by typing Exit, then pressing the Enter keys on your personal computer.
You must restart your computer prior to checking whether you’re still experiencing Error Internet Disconnected Error the Chrome browser on your computer.
5. Disable Proxy Servers
If you have Proxy servers within your computer could cause issues with network connectivity. So, turn off the your use of Proxy servers to see how it affects the resolution of the issue.
Click the Start button > Settings icon Internet and Network. Internet.
The next page, select Proxy from the side menu and then disable the option for Automatically detect settings under the Automatic Proxy Setup.
Then, go to the bottom and select the Disable Use a Proxy Server option under the manual proxy section.
6. Disable IPv6
Enabling IPV6 is another option to fix the Err Internet disconnected Error in the Chrome browser on the Windows computer.
Click the Start button, then settings > network and Internet.
Next, you’ll need to scroll to the bottom and select Network or Sharing Center.
At the Network and Sharing Center screen select the icon for your Current Network.
Next screen you can click”Properties” on the next screen.
The Network Properties screen de-check the box for Internet Protocol Version 6 (TCP/IPv6) and then click”OK” to save your settings.
Restart your computer for the changes to take effect.
7. Temporarily Disable Antivirus Program
If none of these strategies are working then temporarily turn off the Antivirus program on your PC and test if you’re in a position to connect to the web page.
Right-click the Antivirus Program icon in the tray in the system tray, and then click Disable Auto Protect.
Then, select the period of time that you wish to deactivate the Antivirus program , and then click OK.
When you have your antivirus software disabled, try opening the page and see whether you can navigate to the website.
If the issue is due to an Antivirus application, the best solution is to delete this Antivirus program and then reinstall the Antivirus Program onto your PC.